Professional Mediator Training Program

(Code: ITP05) (55 hours) [APCAM Certified]

Ever thought about entering the field of Professional Mediation? Would you like to expand your professional practice as a mediator globally?

Mediation has become one of the premier methods of resolving disputes in the commercial and business world, apart from family and relationship disputes. Mediation is not only about conflict and resolution; it is about maintaining relationship and adding value. In effect, dispute is treated as an opportunity to bring about a change in the existing status of the disputing parties, to make it better than they had before the dispute! This is possible with the skills of an excellent mediator.
The importance of private mediation in international business dispute resolution has been recognised by the United Nations and they have brought out a convention, viz., the “United Nations Convention on International Settlement Agreements Resulting from Mediation” (Singapore Convention), which was adopted on 20 December 2018. The Convention was signed by 46 countries, including India on 07 August 2019. As of now more countries have signed the Convention. As per the Convention, mediated settlement agreements are enforceable like an arbitral award in all those countries. The Convention does not apply to court-annexed mediations, making the importance of private mediations in cross-border business disputes highly recommended and the role of a Mediator as an Accredited International Dispute Resolution professional highly important. It opens the door to a new global profession of an International Mediator.

Considering the importance of mediation, India has enacted the Mediation Act and it was passed by the Rajya Sabha on 01 August 2023 and by the Lok Sabha on 07 August 2023 and the Act was ratified by the President of India on 15 September 2023. The practice of mediation and the profession of mediator in India will also attain a different standard with the enactment of the mediation law.

Are you really good with people and a very good listener? There is no specific academic qualification for a mediator. You have to be a person with a good repute and integrity with a sense of fairness and above all a passion for conflict resolution. You may be a professional, like lawyer, retired judicial officer, engineer, company secretary, chartered accountant, etc. You may also be a retired teacher, clinical psychologist, banker or a housewife. You can start a new profession as a Mediator and start your professional practice from the comfort of your office or home.

The IIAM Professional Mediator Training Program is an APCAM Certified Training Program. Experienced and highly knowledgeable trainers introduce you to the art and science of negotiation and mediation and provide participants with the opportunity to practice this structured dispute resolution process through a series of interactive presentations, role play simulations, real life case studies and discussions, making them effective negotiators and skilled mediators. The program will augment the understanding and ability to negotiate and resolve conflicts, as well as provide a solid foundation in the processes, required of a negotiator and mediator.

More flexibility, more options!

The entire APCAM Certified PMTP is conducted for 55 hours (7 Days) in hybrid mode to make it convenient for busy professionals to undertake the program without seriously disrupting their regular schedules.

The program is scheduled during 3 weeks. The first segment will be conducted online for 2 days. The next segment will be conducted offline for 3 days and the last segment will be conducted online for 2 days. Timing will be from 9:30 am to 6:30 pm for online and 9:00 am to 6:30 pm for offline.

This unique program also offers you the flexibility of undertaking the training in 2 different options, so as to fit it around your requirement and convenience. Under Option 1, the participant can opt for a 2-stage route and under Option 2, the participant can undertake the entire 55 hours in one go.

Option 1 – Stage 1:

This will be a 40 hours program (2 days online and 3 days offline).

The program covers the basic foundations for effective negotiation, understanding the bargaining style, setting goals and nurturing relationships critical to negotiation success. It explores underlying negotiation orientations and strategies and how they are confronted and employed by mediators. It focuses on the structure, process, technique and goals of mediation and the skills and preparation mediators use to aid parties in overcoming barriers to dispute resolution. It highlights the code and ethical standards of mediators. It also gives an overview on the structured process of online mediation and how to conduct mediation through the Peacegate App, structuring the entire process of mediation, including drafting of mediated settlement agreement (MSA). The 3-day offline training will take the participants to multiple real-time mediation roleplays, equipping them to deal with real-time disputes of various categories.

Benefits – On successful completion, the participant will be qualified as “IIAM Panel Mediator” and in accordance with IIAM Accreditation System, as per IIAM QAP-2, will be eligible to be accredited as “IIAM Accredited Mediator” and can be empanelled with IIAM and Peacegate. The accreditation fee under QAP-2 of IIAM Accreditation Rules amounting INR 3500.00 is made complementary for participants of PMTP, submitted as part of program. On gaining experience the Mediator can upgrade himself through the IIAM Accreditation system. By empanelling as an online mediator, you enlarge your jurisdiction throughout India.

The participant can also opt to start professional mediation practice through IIAM Affiliation. The participant can start Affiliated Mediation Centre (AMC) or Approved Mediation Access Point (AMAP) and such centre will be integrated in the Peacegate App for availing mediation service by users. The entire Administrative back up service will be given by IIAM by providing virtual office assisting and guiding you on all mediations through the Peacegate App. By becoming affiliated with IIAM, the uniform IIAM mediation standard, quality and competency services will apply giving credibility to your mediation practice.

Option 1 – Stage 2:

This will be a 15 hours program (2 days online).

A participant who has successfully completed Stage 1, can apply for Stage 2. This program will cover the scope of international mediation, drafting international mediated settlement agreement (MSA) and the rules applied for international mediation. It will also emphasise the cross cultural aspects in cross-border disputes and the accreditation systems under APCAM for international recognition. The 2-day online training will also take the participants to experience online-mediation roleplays, equipping them to handle real-time disputes online.

Benefits – On successful completion, apart from the benefits available in Stage 1, being an APCAM Certified program, the participant will be qualified to apply for accreditation under the APCAM (Asia Pacific Centre for Arbitration & Mediation) Accreditation norms , which would empanel the participant as a mediator in the roster of all the APCAM centres . The opportunity of expanding the horizon of mediation practice for international disputes in global platform, is enhanced by APCAM Accreditation, as only APCAM Certified mediators are entitled to mediate in cross border disputes in all APCAM centres available in appx. 10 different countries in the Asia-Pacific.

Option 2 - INTEGRATED ROUTE:

The participant can undertake the entire 55 hours (3 days offline and 4 days online) in one go. This will be a combined Stage 1 and Stage 2 of Option 1

Benefits – On successful completion, the participant will be qualified as “IIAM Panel Mediator” and in accordance with IIAM Accreditation System, as per IIAM QAP-2, will be eligible to be accredited as “IIAM Accredited Mediator” and can be empanelled with IIAM and Peacegate. The accreditation fee under QAP-2 of IIAM Accreditation Rules amounting INR 3500.00 is made complementary for participants of PMTP, submitted as part of program. On gaining experience the Mediator can upgrade himself through the IIAM Accreditation system. By empanelling as an online mediator, you enlarge your jurisdiction throughout India.

The participant can also opt to start professional mediation practice through IIAM Affiliation. The participant can start Affiliated Mediation Centre (AMC) or Approved Mediation Access Point (AMAP) and such centre will be integrated in the Peacegate App for availing mediation service by users. The entire Administrative back up service will be given by IIAM by providing virtual office assisting and guiding you on all mediations through the Peacegate App. By becoming affiliated with IIAM, the uniform IIAM mediation standard, quality and competency services will apply giving credibility to your mediation practice.

The participant will also be qualified to apply for accreditation under the APCAM (Asia Pacific Centre for Arbitration & Mediation) Accreditation norms , which would empanel the participant as a mediator in the roster of all the APCAM centres . The opportunity of expanding the horizon of mediation practice for international disputes in global platform, is enhanced by APCAM Accreditation, as only APCAM Certified mediators are entitled to mediate in cross border disputes in all APCAM centres available in appx. 10 different countries in the Asia-Pacific.

Eligibility:

Any professional, like lawyer, engineer, company secretary, chartered accountant, clinical psychologist etc. or a retired judicial officer, retired teacher, banker, graduate or homemaker or person who has undergone graduate-level education are eligible for enrolment in this program.

Evaluation & Certification:

The participant will undergo certain roleplays and will be given certain assignments during the course of the program. They are designed to help the participant to understand the practical skills of mediation and to write effective settlement agreements (both domestic and international). The participant’s attendance and interaction during the program and roleplays will be assessed, along with the assignments. On successfully completing the program, the participant will be awarded the certificate, along with the course transcript.

Application:

Applicants are required to submit the completed application form, tuition fee and all required documents. No final decision about an application can be made until this documentation has been received and inspected to IIAM’s satisfaction.

For more details, mail to training@arbitrationindia.com

Fee:

♦ Option 1 (Stage 1)
INR 50,000.00 (Indian participants) | US$ 750.00 (NRI participants & participants from SAARC Region) | US$ 845.00 (Foreign participants) + 18% GST

♦ Option 1 (Stage 2)
INR 22,500.00 (Indian participants) | US$ 335.00 (NRI participants & participants from SAARC Region) | US$ 380.00 (Foreign participants) + 18% GST

♦ Option 2
INR 65,000.00 (Indian participants) | US$ 975.00 (NRI participants & participants from SAARC Region) | US$ 1100.00 (Foreign participants) + 18% GST

(Fee includes Training material and coffee/snacks for breaks and lunch during offline training days.)
♦ Payment may be made in favour of “Indian Institute of Arbitration & Mediation”. Participants are responsible for their own hotel/hostel reservation during offline training and a reliable internet connection giving secured connectivity on zoom platform with video access during online training. In case the participant requires assistance for identifying or booking accommodation, feel free to contact IIAM.
♦ For cancellation and refund policy, please refer the application form.