ADR Services

IIAM is dedicated to promote the amicable and fair settlement of disputes. It aims to create an environment in which people can work together to find enduring solutions to conflicts and tensions. IIAM provide facilities for alternative dispute resolution (ADR), which includes international and domestic commercial arbitration, mediation/ conciliation and negotiation. IIAM provide professional mediation services for transnational business deals and disputes by respective regional mediators.

The concepts of mediation and arbitration are widely misunderstood, even by people who regularly deal with them. Mediation is a non-binding process, conducted by a neutral party whose goal is to resolve a dispute by facilitating the parties to talk with each other. The mediator will be an expert in the process with required mediation training. Mediations conducted during litigation are “Settlement Conferences”. This could happen before a judge or an evaluative mediator, who shares prior subject matter experience and perspective on how much the trial may cost and the likely result. A mediator cannot order anyone to do anything and does not decide who wins. The mediator tries to bring the parties together, negotiate an agreement to resolve their dispute. Arbitration is a private trial, with a private judge called the arbitral tribunal. It differs from mediation in that an arbitrator can order the parties to do things and ultimately decides who wins. The arbitrator authors a decision called the award, which is enforceable by a court, just like a judgment following a trial.

IIAM maintains a panel of arbitrators and mediators, who are known for their integrity, impartiality and expertise, for effective resolution of disputes outside court. IIAM provide support and administrative services which include settling fees of arbitrators and mediators, providing accommodation for hearings, arranging dates for meetings between the tribunal and parties' representatives, and acting as the registry/ depository of pleadings/ documents/ correspondence etc.

Under the IIAM Arbitration and Mediation Rules, dispute resolution is scheduled to commence and conclude within a time frame. IIAM Mediation Rules and Code of Conduct of Mediators are based on the guidelines issued by the International Mediation Institute, The Hague (IMI) and the IIAM Arbitration Rules are adopted under the UNCITRAL Arbitration Rules. The Rules provide for effective designation or appointment of arbitrators and mediators. In IIAM arbitration, scrutiny is a key element ensuring that arbitral awards are of the highest possible standards and thus less susceptible to annulment in the courts than they might otherwise be. This unique quality-control mechanism makes IIAM arbitration a most reliable arbitration system.

Whenever a dispute is to be settled by ADR, parties can rely on IIAM system, which is characterized by neutrality, complete freedom of the parties to choose the option, venue, the applicable law, the language of the proceeding and the nomination of neutrals, and at the same time enjoy the security of a supervisory body and the administrative services offered by it. The IIAM Arbitration and Mediation Rules provide an easy and comprehensive procedure for parties to adopt.

IIAM ADR Services